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Planmoor

Help and support

A person reads every message. We reply within one working day, usually sooner.

14-day free Pro trial, no card needed. Clients are always free.

Contact support

Chat with us using the button in the corner, or email support@planmoor.com with your workspace name and what you were trying to do. Signed in? The guides under Help in the app walk through the first steps.

Billing, plans and cancelling

Workspace owners manage the plan, seats, card and invoices in Settings, Plan and billing. You can cancel there at any time; the plan stays active until the end of the period you paid for. Refund terms are in the terms of service.

Signing in

Planmoor signs you in with a one-time email link or with Google. If a link does not arrive, check spam, then request a new one. Links expire after 24 hours and work once.

Exporting and deleting your data

Projects export to CSV, Excel and Microsoft Project from each project, and the API gives full access. To delete a workspace and its data, email us from the owner's address. See the privacy policy for details.

QuickBooks Online

How the integration works, what it sends and how to disconnect it is on the QuickBooks page.

Moving from another tool

Import from Asana, monday.com, Trello, Microsoft Project or a spreadsheet. See how importing works, or email us and we'll do it for you.

Start your first project in five minutes

Load the sample project to see a full plan, portal and signed scope of work, then build your own from a brief. 14-day Pro trial, no card needed.